As a Group Sales Representative with NY Carousel your role will be to successfully connect with the surrounding communities, businesses and organizations to drive group sales and to help inspire our operations team to operate by our core values while having FUN! At NY Carousel we encourage all team members to Have FUN! In fact it’s one of our core values along with work with integrity , exceed guest expectations , and embrace teamwork . Summary
The Group Sales Representative performs the entire range of direct selling duties and processes including initiating, developing, and managing new group sales, encouraging repeat group sales, special events, and birthday party business.
Responsibilities
Drive sales through proactive business development in the community and to area businesses and organizations;
Book Corporate, School Groups, Camps, Birthday, and other special events (will require external site visits, cold calling, and appointment meetings)
Work in tandem with Operations Team to ensure flawless execution for ALL events
Achieve budgeted sales targets and revenue targets throughout the financial year
Develop complete and thorough sales plans and send timely status reports
Create and maintain a customer database
Ensuring all sales events are properly planned and executed
Manage the complete process for group reservations from booking within our system, communicate to appropriate site manager reservation details, and confirming all reservations with customers
Ensure customer evaluations/surveys are performed following each group event and present results to management
Develop relationships with external contractors to offer sales add-ons such as catering, music, and photography
Meet and greet groups upon arrival to enhance the relationship
Work directly with Marketing Team for group sales marketing initiatives and sales collateral
Other duties as assigned
Requirements
Successful Characteristics:
Experience in group sales
Agility and time-management skills
Strong work ethic and attention to detail
Sense of fun
Friendly, outgoing personality and ability to address guest and client concerns
Willingness to work in a high performance team environment
Articulate, speaks and modulates clearly
Prior use of CRM tools
Ability to speak conversational Spanish is a plus
The Must Haves:
18 years old or older with a valid driver’s license
Willing to travel for sales calls and corporate training opportunities
Willing to work a flexible schedule, including evenings, weekends, and holidays
Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, etc.
Able to successfully complete pre-employment background and drug screenings
Knowledgeable in Microsoft Suite
Excellent Phone Etiquette
Excellent Communication skills
Knowledge of sales philosophies and practices
Associate’s degree/Equivalent or higher
Compensation
Base salary plus commission fees based on sales achievements, benefits package, and paid vacation time.
As a Group Sales Representative with NY Carousel your role will be to successfully connect with the surrounding communities, businesses and organizations to drive group sales and to help inspire our operations team to operate by our core values while having FUN! At NY Carousel we encourage all team members to Have FUN! In fact it’s one of our core values along with work with integrity , exceed guest expectations , and embrace teamwork .